The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England. Any provider delivering regulated personal or nursing care must be registered with the CQC and is inspected against rigorous national standards.
Our status: registration in progress. Nutshell Nursing Care is currently completing its registration with the Care Quality Commission. We are building our service to meet CQC fundamental standards from day one. Our CQC provider ID, registration certificate and a direct link to our profile will be published on this page the moment registration is confirmed.
Registering entity. Our application to the Care Quality Commission is made by Nutshell Nursing Care Limited (company number 17189416), registered office Walnut Tree Farm, Swill Tub Lane, Bacton, Stowmarket, IP14 4HW. You can verify our company details on the Companies House register.
What CQC registration means
Registration is more than a formality, it is a promise of accountability. A registered provider must demonstrate that its care is:
- Safe, people are protected from avoidable harm and abuse.
- Effective, care achieves good outcomes and is based on the best available evidence.
- Caring, staff treat people with compassion, dignity and respect.
- Responsive, services are organised around people's needs.
- Well-led, leadership, governance and culture support high-quality, person-centred care.
These are the five key questions the CQC asks of every provider it inspects, and the framework we have designed our service around.
The fundamental standards
Every registered provider must meet the fundamental standards, the legal baseline below which care must never fall. They include:
| Standard | What it means |
|---|---|
| Person-centred care | Care tailored to your needs and preferences. |
| Dignity & respect | Privacy, equality and respect at all times. |
| Consent | Your consent is sought before care is provided. |
| Safety & safeguarding | Care is safe and you are protected from abuse. |
| Safe staffing | Enough suitably qualified, competent staff. |
| Good governance | Robust systems to monitor and improve quality. |
| Duty of candour | Openness and honesty when things go wrong. |
| Complaints | A clear, accessible way to raise concerns. |
How we work to these standards now
Even ahead of formal registration, we hold ourselves to these standards:
- Every care plan is led and overseen by a registered nurse.
- All carers are DBS-checked, trained and inducted before they support any family.
- We maintain clear policies for safeguarding, medication, infection control and consent.
- Visits, medication and care notes are recorded on our app, giving a transparent record.
- We welcome feedback and operate an open, no-blame approach when things can be improved.
How to check a care provider
You can, and should, check any care provider before choosing them. Visit cqc.org.uk and search by provider name or location to view registration status, inspection reports and ratings. When our registration is confirmed, you will be able to find our full profile and any published reports there.
Questions about our registration? We're happy to talk openly about where we are in the process and what it means for you. Just get in touch, transparency is part of how we earn your trust.