The essentials

Terms of Service

Last updated: August 2026Governed by: the laws of England & Wales

These terms govern your use of the Nutshell Nursing Care website at nutshellnc.co.uk. By accessing or using this website, you agree to these terms. Please read them carefully.

These website terms are not a contract for care. Any care we provide is delivered under a separate written care agreement, issued after a free assessment, which sets out the specific services, fees, schedule and conditions that apply to you.

1. About us

This website is operated by Nutshell Nursing Care Limited, a company registered in England and Wales (company number 17189416), with its registered office at Walnut Tree Farm, Swill Tub Lane, Bacton, Stowmarket, IP14 4HW ("Nutshell", "we", "us"). We provide nurse-led live-in home care across London, the Home Counties and East Anglia. Care services themselves are provided under a separate care agreement; these terms cover your use of this website.

2. Using our website

You may use this website for lawful purposes only. You agree not to:

3. Information on this website

The content on this website is provided for general information about our services. While we take care to keep it accurate and up to date, it does not constitute medical, legal or financial advice, and should not be relied upon as such. For advice about a specific care situation, please contact us directly or speak to a qualified professional.

4. Enquiries and callback requests

When you submit an enquiry or callback request, you confirm that the information you provide is accurate and that you are entitled to provide any details about another person. Submitting an enquiry does not create a contract for care; it is simply a request for us to make contact.

5. Intellectual property

The Nutshell Nursing Care name, logo, brand, text, graphics and design are owned by us or our licensors and are protected by intellectual property laws. The brand and logotype were created by Matt Steel Design. You may not use them without our prior written permission.

6. Links to other websites

Our website may contain links to third-party websites. These links are provided for convenience only; we have no control over and accept no responsibility for the content, policies or practices of those sites.

7. Limitation of liability

To the fullest extent permitted by law, we are not liable for any loss or damage arising from your use of, or inability to use, this website, or from reliance on any content on it. Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be excluded under English law.

8. Availability

We aim to keep the website available at all times, but we do not guarantee uninterrupted access. We may suspend, withdraw or restrict the availability of all or part of the site for business or operational reasons.

9. Privacy & cookies

Your use of the website is also governed by our Privacy Policy and Cookie Policy, which explain how we handle your information.

10. Changes to these terms

We may revise these terms from time to time. The version published on this page at the time you use the site is the version that applies.

11. Governing law

These terms, their subject matter and formation are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute arising from them.

Questions about these terms?